Andreas Pendant
Free customization for rod or cord lengths.
Shipping Protection - We cover any damage during shipping.
Shipping & Returns
Shipping
We ship worldwide from the U.S. and China. All orders enjoy free standard shipping.
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Air shipping (4–7 days) for items under 36",
Sea shipping (21–30 days) for larger fixtures. -
Some products are in stock at our U.S. warehouse and can be delivered within 4–7 days after ordering.
To check stock availability or estimated delivery time, please contact us. -
Custom air shipping for large items is available upon request (additional fees apply).
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Processing time: 1–7 business days depending on stock and order type.
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You’ll receive tracking info via email once shipped.
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Import duties and taxes (if any) are paid by the recipient.
For full details, please visit our Shipping Policy.
Return
We offer a 30-day return policy from the date of delivery. To qualify, items must be unused, uninstalled, and in original packaging. Custom or special-order items are non-returnable.
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If the product is defective or damaged, we’ll cover return shipping and offer a full refund.
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If returning for personal reasons, shipping costs are your responsibility, and refunds will be processed minus our original shipping cost.
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Returns must be approved via email before sending, and items must be securely packaged.
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No direct exchanges — please return and place a new order if needed.
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Refunds are issued within 10 business days after inspection.
For full details, please visit our Return & Refund Policy.
FAQ
Are your products the same as designer brands?
Our fixtures aren’t affiliated with any brand, but we use similar materials, finishes, sizes, and production techniques. Every piece is made in our own factory with close attention to quality and detail.
Can I customize the cord or rod length?
Absolutely. If you have high ceilings or specific needs, just share the ceiling height or desired drop length with our team. We’ll recommend the right solution and offer rods/cords up to 120 inches.
Can you help with vaulted ceiling installation?
How long does delivery take?
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Small items (under 24"): 1–7 days to process + 4–7 days shipping (air).
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Large items (24"+): May ship by sea, taking ~30 days. We’ll confirm with you before shipping.
How do I cancel my order?
You can cancel your order before it ships — just email us as soon as possible. Once shipped, cancellations are no longer possible.
Why choose VaseLighting
Direct from our factory — high-quality materials, skilled craftsmanship, and competitive pricing.
| Specificities | VaseLighting | Competitor |
|---|---|---|
| Metal material |
Solid brass Rust-resistant, lasts for over 10 years |
Iron Prone to rust, short lifespan, and easily corrodes |
| Crystal |
K9 crystal Highly transparent, durable, and pure |
Low-quality crystal Scratch-prone, dull, impure, and short-lived |
| Glass |
Hand-blown glass Durable with excellent light transmission |
Ordinary glass Fragile, lacks visual appeal and functionality |
| Surface Process |
Fine sanding + Anti-rust coating |
Basic paint finish + Plain plating |