Ravelle Glass Pendant
Free customization for rod or cord lengths.
Shipping Protection - We cover any damage during shipping.
Our Process & Services
Learn about Vaselamps' comprehensive approach to delivering high-quality lighting, from sourcing materials and production to packaging, custom services, installation support, and customer feedback.
Explore the full details of our process and services here.
Shipping & Returns
Shipping
We ship worldwide from the U.S. and China. All orders enjoy free standard shipping.
-
Air shipping (4–7 days) for items under 36",
Sea shipping (21–30 days) for larger fixtures. -
Some products are in stock at our U.S. warehouse and can be delivered within 4–7 days after ordering.
To check stock availability or estimated delivery time, please contact us. -
Custom air shipping for large items is available upon request (additional fees apply).
-
Processing time: 1–7 business days depending on stock and order type.
-
You’ll receive tracking info via email once shipped.
-
Import duties and taxes (if any) are paid by the recipient.
For full details, please visit our Shipping Policy.
Return
We offer a 30-day return policy from the date of delivery. To qualify, items must be unused, uninstalled, and in original packaging. Custom or special-order items are non-returnable.
-
If the product is defective or damaged, we’ll cover return shipping and offer a full refund.
-
If returning for personal reasons, shipping costs are your responsibility, and refunds will be processed minus our original shipping cost.
-
Returns must be approved via email before sending, and items must be securely packaged.
-
No direct exchanges — please return and place a new order if needed.
-
Refunds are issued within 10 business days after inspection.
For full details, please visit our Return & Refund Policy.
Why choose VaseLamps
Direct from our factory — high-quality materials, skilled craftsmanship, and competitive pricing.
| Specificities | VaseLamps | Competitor |
|---|---|---|
| Metal material |
Solid brass Rust-resistant, lasts for over 10 years |
Iron Prone to rust, short lifespan, and easily corrodes |
| Crystal |
K9 crystal Highly transparent, durable, and pure |
Low-quality crystal Scratch-prone, dull, impure, and short-lived |
| Glass |
Hand-blown glass Durable with excellent light transmission |
Ordinary glass Fragile, lacks visual appeal and functionality |
| Surface Process |
Fine sanding + Anti-rust coating |
Basic paint finish + Plain plating |